Artificial Grass FAQs

All of our artificial grasses can be installed on most slopes, but please note that sand infill may move on sharp slopes during heavy rainfall. Therefore, we’d advise that a non-filled artificial grass is installed on steep inclines. You might also need additional fixings to prevent movement.

Yes. Learning how to install artificial grass isn’t too challenging — anyone with basic DIY skills can follow our simple installation instructions and successfully lay a new lawn. You just need to know the basics, such as what sub-base to use and how to cut and join artificial grass, which our team can advise you on.

Absolutely. However, it’s important to ensure your decking is in good condition, with a gap of less than 1cm between decking boards.

Artificial Lawn Company are installation experts with a professional fitting service throughout London and the south east, including Essex, Kent and Surrey. Our dedicated teams are well-versed in our products and deliver quality installations every time.

Yes, we do, all of our works are guaranteed with a two year warranty. This would cover all aspects of the works including groundwork and fixings (terms and conditions apply).

Yes. While needing much less maintenance than your traditional lawn, your artificial lawn does still need basic care. To keep it looking its best, you should remove leaves and debris regularly and occasionally brush it with a stiff brush. To remove more extreme soiling, simply wash it with your garden hose.

On rare sunny days, all artificial grass can get hot. We find if this happens, a simple hose down will cool it off. For smaller children or sunbathing, you can simply put a towel down. Even on the hottest days, we have not had reports of any pets with burnt paws. But please be sensible on extremely hot days like you would walking your pet during the heat of the day.

Depending on its upkeep and the level of wear and tear, you can expect your artificial lawn to last for a number of years. If used in a heavy duty sports arena, it will last around 10 years, but if it’s used in a residential garden or somewhere with less footfall, you can expect it to last twice as long.

In short, yes you can. As long as the legs of the trampoline (or any other heavy object) aren’t sharp, then the artificial grass will remain in a healthy condition. To reduce the likelihood of indentation, you should ensure that the sub-base below the artificial grass surface has been properly installed. A deeper sub-base and thorough compaction will prevent this, even for objects that are very heavy!

Should you decide to move the trampoline to another area of the garden or take it down completely, the artificial grass blades can be brushed back up using a regular brush. The same also applies to other playground equipment, such as swings and seesaws, as well as garden furniture, such as tables, chairs and benches. In fact, we recommend that you move the object around the garden periodically.

Alternatively, use any offcuts you might have to put under the feet of the trampoline (much like you would do with your sofa on an indoor carpet). This will make it easier to brush the grass back up after it has been compressed by the object.

If you would rather not have the trampoline standing on the artificial grass surface, it’s possible to sink the trampoline into the ground and lay the turf around it. This also takes away the need for a safety net, with the artificial turf (which is now at the same level as the trampoline) lending itself to a suitably cushioned fall.

We’d advise you not to vacuum your artificial grass, as the suction can remove the infill sand from the area. Similarly, any moisture from the lawn can be damaging to your vacuum cleaner.

You should never expose your artificial grass to a barbecue or open flame; similarly, don’t place garden objects like heaters on your artificial grass. That’s because it may melt if exposed to fire or extremely hot temperatures.

Yes. Our grasses are at their very best when in well-used gardens, and we supply artificial grasses that are ideal for dogs, as well as children’s play areas and other uses.

No. Unlike older artificial grasses, our range of synthetic lawns have soft polyethylene fibres that won’t graze skin.

Yes. Artificial grass is porous, with holes in the specially designed backing allowing for free drainage.

Yes. Our grasses are guaranteed for 10 years, so you can rest assured that your lawn is made to last.

Artificial grass doesn’t require watering, and nor does it need weeding or fertilising, so weed killers and other chemicals aren’t necessary. The low maintenance qualities of an artificial lawn also mean that you don’t need to mow it. 

No. All of our artificial grasses are completely UV stable, so they don’t fade; this is covered in our 10-year guarantee. Your lawn will look as crisp and green as it did when it was first installed.

If you want your turf to look its best without a lot of maintenance, we’d recommend not choosing a pile that’s higher than 45mm. As a general rule, the longer and thicker the pile, the more maintenance it may require. Choosing a shorter pile makes it easier to maintain, but it really is down to personal preference.

Along with residential gardens, you can use artificial grass for all-weather sports surfaces, to make your exhibition space stand out, or to give your garden or outdoor area a new lease of life.

This depends on the type of turf you choose, as well as how much you need. All prices can be viewed on our sister site Artifical Lawn Supply.

This is the measure of distance between two stitch lines on the back of the artificial grass. This can change the feel and look of the grass and is typically measured in inches. Most of our grasses are 5/16’s of an inch but we do have a few others.

Yes. In fact, we’d encourage you to do so! You can request samples via our website, giving you the option to choose the most suitable grass for your needs. We offer samples as good practice, as then you know exactly which type of turf you’re choosing when you buy it. Samples are free to customers in our installation range and for a small fee to those customers in the rest of the UK.

This is simply the number of stitches on the backing of the grass per 10cm in a single direction. This does not indicate quality but can increase the density of the grass. Sometimes this is measured by the thousands per square metre of the grass.

Decitex (dTex) is a unit of measurement which is indicative of the linear mass of the yarn in decigrams per 10,000 metres. This sounds very complicated, but it is essentially the density of the fibres themselves — the higher the density, the more hard-wearing the artificial grass is. This is very often overlooked when choosing a grass product and can have a massive impact on the strength and quality of a product.