Frequently Asked Questions

All our artificial grasses can be installed on most slopes; however, please note that the sand infill can move on severe slopes during heavy rainfall. Therefore, a non-filled artificial grass would be best on these inclines. Additional fixings may also be required to prevent any movement. For more information, please visit this page.

Yes. Our grasses are at their best when they are in well-used gardens. There is artificial grasses ideal for dogs, for children s play and for multiple uses. Please refer to the recommendations in our Uses of Artificial Grass section for more details.

No. Unlike older artificial grasses, our range of synthetic lawns has soft polyethene fibres that will not graze young skin.

Yes. Artificial grass is porous, with holes in the specially-designed backing allowing free drainage.

Yes. Learning how to lay artificial grass isn t too challenging. Anyone with basic DIY skills can follow our simple installation instructions and successfully lay a new lawn. For more on how to plan your project and execute a DIY installation, see our installation guide here. This will teach you the basics, such as what subbase is needed for artificial grass, how to cut artificial grass and how to join artificial grass, too.

Yes. We have a dedicated team of experienced installation experts covering London & the home counties who are well-versed in our products and deliver quality installations every time. Please see our installation service section here.

Yes. While an artificial lawn will require much less maintenance than your traditional lawn, it does still need some basic care. To keep the grass looking at its best, leaves and debris should be removed on a fairly regular basis. Your lawn will benefit from occasional brushing with a stiff brush and, for more extreme soiling, may need a quick hose wash. Here is a quick guide to cleaning your artificial lawn.

Depending on upkeep and the level of wear and tear, an artificial lawn can last for years. Artificial grass in an intensively used sports area, for example, will last approximately 10 years. Up to twice this length can be expected in a more leisurely environment like a residential garden. You can learn more here.

Yes. Our grasses are guaranteed for 10 years, which means you can rest assured that your quality lawn is made to last.

Although not as environmentally friendly as a real lawn, artificial grass is not as bad as many would have you think. Artificial lawns do not need to be watered like real grass. Additionally, chemical fertilisers and harmful weed killers are not necessary. Another bonus is that you don t need to mow the lawn every weekend, so you can even reduce your carbon footprint.

No. All our artificial grasses are completely UV stable, so they do not fade, and this is covered within the 10 year guarantee. Your lawn will look as crisp and green as it did when you got it for years to come.

Our artificial grasses can absolutely be laid on decking. However, it s important to make sure that your decking is in good condition, with a gap of less than 1cm between decking boards. Learn more here about installing artificial grass on decking.

You should never expose artificial grass to a barbecue or open flame; similarly, garden objects like BBQs and heaters should not be placed on artificial grass. When exposed to fire or extremely hot temperatures, artificial grass may melt. Keep safe and find out more here.

In our experience, we recommend not going for a pile higher than 45mm in length if you want your artificial turf to look its best without a lot of maintenance. As a very general rule of thumb the longer and thicker the pile the more maintenance it may require. Opting for a shorter pile turf keeps it easier to maintain but it is mainly down to personal preference.

Artificial grass surfaces can be used for much more than just residential gardens. Whether you want to invest in an all-weather artificial sports surface, are looking for a unique way to make your exhibition stand out or simply want to give your garden a new lease of life, artificial grass can be used.

Yes, in fact, we encourage you to do so! You can request samples of our artificial turf via our website, allowing you to choose what surface best suits your needs. We offer samples to our customers as we believe this is good practice, ensuring that our customers know exactly what it is they are buying. These are free to customers within our installation range and for a small fee to the rest of the UK.

In short - yes, you can. This is because as long as the legs of the trampoline or, indeed, any other heavy object is not sharp, then the artificial grass will remain in a healthy condition. You should ensure, though, that the sub-base below the artificial grass surface has been properly installed to ensure there is no lasting indentation from where the trampoline has been sat over a prolonged period. A deeper subbase and thorough compaction will prevent this, even for things that are very heavy!

Should you decide to move the trampoline to another area of the garden or take it down completely, the artificial grass blades can be brushed back up using a regular brush. Your turf will look as new as the day it was first installed. The same also applies to other playground equipment, such as swings and seesaws, as well as garden furniture, such as tables, chairs, and benches. We would recommend that you move the object around the garden periodically, though. Alternatively, we would recommend using any offcuts you might have to put under the feet of the trampoline-making coasters (much like you would do with your sofa on an indoor carpet). This will make it easier to brush the grass back up after it has been compressed by the object.

If you would rather not have the trampoline standing on the artificial grass surface, then it is possible to sink the trampoline into the ground and lay the turf around it. Sinking the trampoline into the ground also takes away the need for a safety net, with the artificial turf (which is now at the same level as the trampoline) lending itself to a suitably cushioned fall.

We advise customers to refrain from vacuuming their artificial lawn, as the suction can remove the infill sand from the grass area. Similarly, any moisture from the lawn can be damaging to your vacuum cleaner.

The cost of artificial grass will depend on which type of turf you opt for, as well as how much you need. For reference, our most affordable Bargain Lawn costs £9.99 per square metre, whereas our top of the range Supreme Lawn costs £28.95 per square metre.